Jennifer™ is the voice-directed picking and warehouse logistics solution from Lucas Systems that adapts to your processes, systems and users, maximizing your ROI from voice technology. Jennifer communicates with your associates through a headset and the voice-enabled mobile computer of your choice. She uses information from your host or warehouse management system (WMS) to hold a two-way conversation with warehouse workers, instructing them what to do and verifying and responding to the information associates speak back.
 Jennifer incorporates best practices gained from thousands of voice users at hundreds of warehouses and distribution centers. And since every DC is different, Jennifer is designed to adapt to your processes so you don't have to sacrifice operational efficiency to adapt to our software. Jennifer's voice interaction is tailored to your needs to maximize the productivity and accuracy of your warehouse staff, giving you a bigger, faster ROI from voice.
Jennifer helps associates work faster and more accurately throughout the warehouse, not just for picking. She helps associates in receiving, put-away and replenishment, and she also helps workers check completed orders, load trucks, perform equipment safety inspections, and more. These are some of the tasks Jennifer does every day:
- Voice Picking and Order Selection
- Receiving
- Put-away/Stocking
- Let-down/Replenishment
- Loading
- Returned Goods Processing
- Equipment Inspection
- Quality Control/Audit
Most customers experience a significant return on investment within the first year of implementing the Jennifer™ voice solution by Lucas. Unlike other warehouse technology solutions that may force managers to trade off productivity for improved accuracy, Jennifer drives improvements both in worker productivity and accuracy, as well as significant reductions in training time and a learning curve measured in weeks, rather than months. Based on hundreds of user sites, Jennifer customers have realized the following gains:
- Up to 90% reduction in picking, replenishment, put away and loading errors
- 10% to 100% productivity gain
- 50% less time to train new associates and 80% shorter learning curve
Jennifer is the first warehouse voice solution designed from the ground up to run on mobile computers from vendors such as Motorola® (Symbol® Technologies), Intermec™, and LXE™. With Jennifer, you have maximum flexibility to choose a mobile computer that's right for your warehouse, and she also gives you the option to incorporate multiple data capture technologies alongside voice, including barcode scanning and RFID. To this day, Lucas has more applications in production on a wider variety of mobile computers than any other vendor.
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